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Portfolio

You're looking for an innovative learning pro who understands the intersection between talent and business strategy, creates beautiful & engaging experiences, and gets to know your learners to best meet their needs

 

. Below, you can browse some of my past projects below to see examples of this and determine how your values and my expertise align.

Values in Action Orientation

Private Client | Proprietary Info Removed

Overview

The client is a 5000+ employee, privately held organization with 8 different divisions focused in the tire, energy, and transportation industries. Being so diverse and having high frontline turnover, they sought a consistent way to engage new team members in their amazing culture within the first month of their employment.

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What I Did

In collaboration with cross-functional colleagues, I identified crucial elements and created a one hour program that incorporated company history, values, and storytelling. Every other week, I collaborate with a senior leadership team member to deliver the training to all new hires.

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Results

Within one year of implementation, 100% of new hires received this in their onboarding. This created a shared language across the organization and a greater sense of belonging as evidenced by engagement survey metrics. This directly contributed to the "amazing culture" strategic initiative identified by the business.

Culture Orientation Image_edited.jpg

Supervisor Essentials
Leadership Development Program

Private Client | Proprietary Info Removed

Overview

A RTO initiative spurred discussion around the future of leadership development at this large, private transportation company with a large frontline workforce across the country, During the pandemic, our supervisor essentials program was online but it was determined that for the foreseeable future it needed to shift to an in-person format.​

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What I Did

Consulting with partners in warehouses, on the frontline, and operational partners, I developed key competencies for leaders and transitioned our 6 week virtual program to a one week in person program.

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Results

Satisfaction scores for the program increased by 50%. Additionally, through the use of assessment centers, we were able to see an average of 20% improvement from day 1 to day 4 on key competencies identified.

Rev Up Image_edited.jpg

Food Center & Pantry Volunteer Experience

University of Wisconsin - Milwaukee

Overview

In 2020, the UWM Food Center & Pantry was in need of a scalable way to engage a variety of volunteers. This was in the midst of the COVID-19 pandemic and so it was necessary to do this virtually and independently to ensure safety. However, as director, I still wanted this to be a meaningful volunteer experience.​

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What I Did

After mapping the volunteer experience and identifying key knowledge, skills, and abilities, I developed a training for volunteer teams to take prior to their attendance in the pantry. For those not comfortable or able to volunteer in person a partnership packet was created to ensure fundraising initiatives were truly impactful, and to top it all of a reflection packet was created to drive learning transfer.
 

Results

As evidenced in the infographic, the UWM Food Center & Pantry was able to serve over 50,000 pounds of food within 6 months over 72 distribution hours. Each distribution session was 4 hours, which means that 18 different teams utilized this volunteer orientation.

FCP Presentation Image.jpg
FCP Partnership Guide Image.jpg
FCP Reflection Packet Image.jpg
FCP COVID Impact Infographic.png

Student Appropriations Committee (SAC) Training

University of Wisconsin - Milwaukee

Overview

The Student Appropriations Committee allocates hundreds of thousands of dollars in fees on an annual basis to registered student organizations. For many members, this committee is their first exposure to parliamentary procedure and policy interpretation.​

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What I Did

Over a semester of advising, I tracked common questions and issues that arose. I then developed, in collaboration with the student leader of the committee, the training below with the goal of making it engaging and educational while still communicating crucial process information.
 

Results

The following semester had increased productivity. The grant process ended two weeks earlier than the prior semester and students had fewer disagreements. They had higher speed to proficiency, directly attributed to this comprehensive training. 

© 2024 by Quincy Kissack.

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